Empowering Seamless Guest Experiences with various smart, efficient and cost saving products and services.
AI Enablement
Unlock new levels of guest engagement and operational efficiency through AI-powered automation. From intelligent booking assistants and real-time upsell recommendations to predictive maintenance and analytics, we help hospitality brands integrate practical AI that enhances the guest experience while increasing revenue and reducing labor strain.
Guest Wi-Fi & HSIA with Property-Wide Coverage
Deliver seamless, high-speed internet access to every corner of your property. Our high speed internet access (HSIA) solutions are engineered for reliability, security, and scalability, with built-in 5G/LTE failover to keep guests and staff connected even when primary networks go down. We take the hassles out of dealing with big internet providers by sourcing reliable, competitively priced vendors and managing the process from start to finish.
VoIP/UCaaS + E911/RA-911 Compliance
Enhance communication across your property with VoIP and UCaaS (Unified Communications as a Service) tailored for hospitality. Our solutions simplify voice, messaging, and collaboration while ensuring E911 and RA-911 compliance to keep guests and staff safe. We connect you with dependable, cost-effective providers and streamline setup and support so your team can focus on hospitality—not phone systems.
Property Management System Integration
Hotels and resorts can eliminate operational bottlenecks and enhance the guest experience by integrating their Property Management System (PMS) with key platforms like Point of Sale (POS), CRM, Wi-Fi, and access control. We help hospitality clients identify and implement best-fit PMS integration solutions that connect systems, reduce manual work, improve data accuracy, and deliver a more seamless, efficient, and satisfying experience for both guests and staff.
Point of Sale (POS) Solutions
Streamline every transaction with modern POS (Point of Sale) solutions designed for hospitality. From restaurants and bars to retail and room charges, our systems integrate with your PMS for real-time accuracy and effortless billing. We help you choose reliable, competitively priced vendors and ensure your POS works seamlessly across every outlet on your property.
Internet of Things & Access Control Integrations
Create a more connected and efficient property with Smart Internet of Things (IoT) controls and guest access solutions designed for hospitality. Automate lighting, climate, and room settings to personalize the guest experience while reducing energy costs. Enable keyless entry and mobile credentials for frictionless, secure access across rooms and facilities. Our systems integrate seamlessly with PMS, POS, and building management platforms, ensuring data flows effortlessly while maintaining network security and privacy for both guests and staff.
Security Cameras and Sensors
Protect your property, guests, and staff with intelligent security camera and sensor solutions purpose-built for hospitality. Our systems combine AI-enabled video analytics, motion and environmental sensors, and cloud-based monitoring to deliver real-time visibility and faster response to potential threats. Integrate access control to manage who enters specific areas and maintain secure, compliant video storage that meets industry standards. The result is a safer, smarter, and more connected property environment.
SD-WAN for Multi-Property Networks
Internet & In-Room Entertainment
Deliver the connected experience guests expect with commercial-grade internet and in-room entertainment solutions tailored for hospitality. Our networks provide fast, reliable coverage with built-in 5G/LTE failover, ensuring uninterrupted service throughout your property. Guests can securely cast their own content from personal devices to in-room TVs for a truly home-like experience. Combine that with centralized content management for branded promotions and property information—and enjoy seamless deployment through trusted, cost-effective vendors managed by our team.
Cybersecurity & Incident Response
Protect your property, guests, and operations with cybersecurity and incident response solutions designed for the hospitality industry. Our services include continuous threat monitoring, MDR/XDR protection, and rapid-response retainers to minimize downtime and data loss. We help you stay compliant with PCI, SOC 2, HIPAA, and GDPR, ensuring sensitive guest and payment data remains secure. Partner with Sierra Peak Solutions to access reliable, competitively priced vendors who deliver enterprise-grade protection—without the complexity of managing it yourself.
Reservations & Contact Center Applications
Elevate your guest engagement and booking efficiency with reservations and contact center applications designed specifically for hospitality. Our cloud-based platforms enable AI-driven interactions, omnichannel communication, and real-time analytics to deliver faster, more personalized service. Integrations with PMS, CRM, and booking systems ensure smooth data flow between departments, while our trusted, competitively priced providers make it simple to deploy and manage. The result is a smarter, more connected reservations experience that delights guests and streamlines operations.
24hr IT Support & Managed Services
Keep your property running smoothly with 24-hour IT support and managed services designed for the hospitality industry. Our partners provide around-the-clock monitoring, network and system management, and rapid response to minimize downtime and guest disruption. With proactive issue detection and onsite escalation options, your operations stay reliable, secure, and fully supported. Sierra Peak Solutions connects you with dependable, competitively priced providers—so your team can focus on delivering great guest experiences, not troubleshooting tech.
Cloud Services, Data Centers & Colocation
Power your hospitality operations with cloud services, data centers, and colocation solutions that deliver performance, security, and scalability. Whether hosting PMS, POS, or property management applications, our private and hybrid cloud options ensure optimal speed and reliability. We partner with top-tier, compliant data centers offering redundant infrastructure and 99.99% uptime guarantees. Sierra Peak Solutions helps you source and manage trusted, competitively priced providers, giving your team enterprise-level capability without enterprise-level complexity.
EV Charging Stations
Bring your property into the modern era with EV charging stations that enhance guest satisfaction and support sustainability goals. Our offerings include Level 2 and DC fast chargers, smart management software for real-time monitoring and billing, and flexible ownership models—from complimentary guest charging to revenue-generating setups. Sierra Peak Solutions helps identify grants and rebates to lower installation costs and connects you with reliable, competitively priced vendors to ensure a smooth, turnkey deployment.
Solar Energy & Energy Savings
By leveraging our role as technology advisors and brokers, Sierra Peak Solutions helps organizations achieve significant Solar Energy & Energy Savings by strategically navigating the complex energy market. We facilitate energy cost reduction through expert third-party natural gas and solar procurement, connecting clients with vetted, reliable partners offering competitive fixed-rate and renewable contracts to protect against market volatility. Furthermore, we conduct utility bill analysis to identify valuable savings and rebate opportunities, ensuring that all power options align with corporate ESG and green certification goals for a truly sustainable and cost-effective energy future.
Energy & Water Efficiency
Lower operational costs while meeting sustainability goals through smart energy and water management systems. From automated HVAC and lighting controls to IoT-enabled water monitoring, we help hotels reduce waste, detect leaks early, and optimize consumption across every property. The result: lower utility bills, a smaller carbon footprint, and a better guest experience rooted in environmental stewardship.
Some of our Hospitality Technology Providers
Verve Cloud Case Study: Delivering Legendary UCaaS and High-Speed Connectivity for SMBs
Apex Accounting Achieves 99.99% Uptime with
Bundled Voice and Fiber Internet
Apex Accounting, a rapidly growing Small-to-Midsize Business (SMB) with 45 employees, needed to replace its outdated analog phone system and slow, unreliable internet service. The firm required a high-performance, bundled solution that would ensure crystal-clear voice communication and high-speed data transmission—a necessity for their critical, deadline-driven work.
Sierra Peak Solutions acted as their trusted Technology Advisors and Brokers, leveraging our vendor-neutral process to assess their needs: a full-featured UCaaS platform for 5-50 users and a dedicated 500M to 1G internet circuit. We quickly identified Verve Cloud, a nationwide provider specializing in the SMB market, as the perfect fit.
Global Enterprise Achieves eIoT Efficiency and Cost Reduction with Sierra Peak Solutions
A large, multi-site commercial enterprise faced significant challenges meeting aggressive Environmental, Social, and Governance (ESG) targets and controlling escalating utility expenses across its portfolio due to a fragmented and outdated energy management infrastructure. The company engaged Sierra Peak Solutions as their trusted technology advisors and brokers to source a comprehensive solution. Sierra Peak Solutions identified and brokered a partnership with Abundant IoT, leveraging their specialized "eIoT" platform, he seamless blend of Internet of Things (IoT) and smart energy management technologies.
By implementing Abundant IoT's tailored solutions, which included integrated Building Management Systems, Energy Efficiency (LED and HVAC) upgrades, and strategic Distributed Generation components, the enterprise gained a unified view and control over its energy consumption. This initiative, guided by the expertise of Sierra Peak Solutions, resulted in a verified reduction of over 20% in operational energy costs and accelerated the company's path toward long-term sustainability goals.
Financial Services Secures Operations with AgileBlue's AI-Native SecOps Platform
A mid-market financial services firm faced the constant barrage of sophisticated cyber threats, struggling to manage its security infrastructure and maintain continuous compliance with a small in-house team. They engaged Sierra Peak Solutions, acting as their trusted technology advisors and brokers, to navigate the complex vendor landscape and identify a solution that could deliver enterprise-grade security capabilities without the burden of managing multiple tools.
Sierra Peak Solutions matched the firm with AgileBlue's AI-Native SecOps Platform, which was swiftly implemented to provide immediate, 24/7 coverage leveraging the platform's Sapphire AI for autonomous threat detection and response, centralized SIEM, and integrated M365 security. This resulted in the firm achieving a significant reduction in malicious attacks and false positives, ensuring continuous compliance, and allowing their internal IT staff to shift focus from constant threat triage to strategic projects, gaining the reliable protection of a fully managed, AI-powered security operation.
Financial Services Firm Achieves 24/7 Threat Resilience with MaxxMDR
A leading regional financial institution sought to modernize its cybersecurity defenses to combat increasingly sophisticated threats while maintaining stringent regulatory compliance. Acting as trusted technology advisors and brokers, Sierra Peak Solutions navigated the complex vendor landscape to match the institution's specific needs with the comprehensive capabilities of CyberMaxx. Through this partnership, the institution adopted the MaxxMDR solution, gaining Managed Detection and Response that provides 24x7x365 threat detection and zero-latency full response across its environment, coupled with Continuous Threat Exposure Management (CTEM). This seamless integration of defensive and offensive security strategies, facilitated by Sierra Peak Solutions, has enabled the financial firm to significantly reduce its cyber risk, ensure continuous compliance, and empower its internal IT team to focus on strategic business growth rather than first-level security incident management.
Vendor-Neutral Approach & How We Help
In the dynamic world of hospitality, choosing the right platforms and technologies can be overwhelming. Many vendors promise the world, but how do you know what's truly the best fit for your business? Sierra Peak Solutions takes a vendor-neutral approach to hospitality product and services providers, meaning we're not beholden to any specific platform or technology. Our focus is entirely on your needs and goals, ensuring you get the optimal solution, regardless of vendor.
How our vendor-neutral approach benefits you:
Objective Recommendations:
We're not incentivized to push any particular product. Our recommendations are based solely on a deep understanding of your business, your customer base, and your objectives. We objectively evaluate the strengths and weaknesses of various platforms and technologies, ensuring you receive unbiased advice tailored to your unique requirements.
Broad Solution Portfolio:
We partner with a diverse range of industry-leading providers, giving you access to a wide spectrum of solutions. From CRM and marketing automation platforms to customer analytics tools and omnichannel communication systems, we can identify the perfect combination of technologies to create a seamless and personalized customer journey. This breadth of partnerships allows us to find the best fit, not just a fit.
Customized Solutions, Not Cookie-Cutter Approaches:
We understand that every business is different. We don't believe in generic, one-size-fits-all solutions. Our consultants take the time to deeply understand your business processes, customer demographics, and brand identity. This allows us to implement a strategy that aligns with your specific needs and budget.
In-Depth Assessments:
Our experienced consultants conduct thorough assessments of your current landscape and goals. We analyze your customer touchpoints, identify pain points, and pinpoint areas for improvement. This comprehensive analysis forms the foundation for a comrehensive strategy.
Strategic Negotiation and Vendor Management:
Our industry expertise and strong vendor relationships enable us to secure optimal pricing and contract terms for your CX solutions. We handle the intricacies of vendor management, allowing your team to concentrate on strategic initiatives that drive business growth.
Ongoing Support and Optimization:
Our partnership doesn't end with implementation. We provide ongoing support and guidance to ensure your solutions continue to perform optimally. We monitor performance, identify areas for improvement, and help you adapt your strategy to evolving customer expectations.
Sierra Peak Solutions acts as your trusted advisor, guiding you through the complex world of technology services and products.
We're here to help you create exceptional customer experiences that drive loyalty, growth, and profitability.
